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Steven Hon, Singapore

Ultra Long-distance Cyclist

2017 Transcontinental Race Finisher

Frequently Asked Questions

What Race Categories Are There in Race Across Malaysia?

There are divisions for solo (self-supported/supported), team of 2 and 4 (supported) in Race Across Malaysia. 


Are All Races Sanctioned by Race Across America?

Only RAM600 and RAM1200 are qualified races and finishers will receive invitation to race in Race Across America.

What is the Age Requirement to Join the Race?

There is no cap on age limit to the participants, however, racers below the age of 18 must be supported throughout the whole race and parental consent is required. 

Are E-bicycles Allowed in the Race?

No, only human-powered bicycles are allowed in the race. Non-human power sources (batteries, solar cells, etc.) are permitted only for powering sensors, displays, communication equipment, or lights. Racers in tandem bicycles will fall under team category.

How Much Assistance is Provided by Race Across Malaysia?

Race Across Malaysia will be handling the beginning and ending procedures with personnel recruited for each control point. Each racer (solo supported and team category) is responsible for providing their own support team and vehicles. The support crew is in charge of looking after the competitors by giving them food, clothing, medical attention, bicycle repair, massage, entertainment, and directions.


How Do I Find Out About the Route?

The GPX file can be found in the event webpage. However, the final version will be updated 4 weeks before the event.


Do I Need to Follow the Track or Can I Create My Own?

This will be provided as a GPX file and it is imperative that you follow it from the start to the finish and do not deviate. If you do need to leave the route for resupply or a mechanical repair, you will need to return to the point that you left the route and continue from there. 


Will the Traffic Be Closed During the Event?

No, the road will not be closed for the event. For your safety throughout the event, we kindly ask that you cycle safely and follow local traffic laws.


How Many Time Stations in The Race?

Time Stations will be set up approximately 100KM to 150KM apart with water and snacks supply:-

RAM300    :     3 x Time Stations

RAM600    :     5 x Time Stations
RAM1200  :     9 x Time Stations

Time Stations can also be used as resting station for racers to refresh themselves and even fix their bikes. Please contact us if you want to assist as Time Stations crew.


Will I Receive a Refund If I Registered For the Event But I Couldn’t Participate During the Event Day?

Unfortunately the registration is not refundable, however, the registration could be transferred to the next race on medical grounds.

I Wish To Change My Registration Category (Team, Distance…)

You can change your registration up to 30 days before departure to another distance or format. You will have to top-up the price of the category.

Can I Transfer My Registration to a Friend?

Yes, registration can be transferred to another racer 30 days before departure. A fee of RM30 will be charged to transfer a registration.

Your registration can only be changed once. Please be aware that no changes will be accepted within 30 days before the race.

What Is Included In My Registration?

  • Race chip timing transponder and racer number plate

  • Route in GPX format

  • Drop-bag service (for Solo self-supported category)

  • 24-hour emergency call center

  • A post-event ceremony at the finish

  • Photos taken by professional photographers

  • Race medal for finishers who complete within their respective time limit

  • Finisher’s T-shirt for all finishers

  • E-certificate for all finishers

  • Other exclusive offers and vouchers from our race partners

  • An exceptional group of staff and volunteers

  • The chance to cross a beautiful country

  • Memories that will last a lifetime


What Mandatory Equipment is Required To Bring During the Race?

Here is a list of the necessary gear that is required for all distances:-

  • CE standard approved Helmet

  • Front bike light*

  • Rear bike light x2*

  • High visibility waistcoat or reflective harness

  • GPS meter with downloaded route in one or more segments

  • Repair kits**

  • Identity card

  • Mobile phone***

  • Water reserve minimum 500ML

  • Food reserve (Recommendation: 400kcal)


*With batteries or spare battery for each lamp

**Multi tools / 2 chambers / 3 tyre changers / Pump / Patches and glue)

*** keep your phone on, do not hide your number and do not forget to leave with a charged battery

Am I Allowed to Have a Drop-bag and When Do I Have Access To It?

Yes, we provide drop-bag service for Solo Self-supported Racers in RAM600 (1 drop-bag) and RAM1200 (2-3 drop-bags). We will transport the drop-bags to the selected control point and delivered back to the finish point after the race.

I Gave Up, How Can I Get My Drop-bags Back?

All drop-bags will be delivered to finish point after the race. The repatriation period depends on logistical constraint and the organizer cannot guarantee the complete repatriation of bags before the end of the event. As the content of the bags is not checked, no dispute over the content on arrival is admissible. It is recommended that you do not place valuables in your bag. 

All drop-bags that are not picked up on site after the race will be transferred back to the organizer. The crew will contact the bags' owners to arrange pick up or if the bags are sent by parcel post. This will be at the participant's expense.

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